The addictive diseases present a unique problem to community health advocates. Individuals generally do not seek help until a crisis occurs late into the progression of their disease. In many cases, it is a family member or significant other that seek help and assistance in moving the individual into a treatment regime. Assisting family, friends, employees, employer, or others in convincing someone to get help, often when they’re in denial, is a process called intervention. Intervention requires family counseling, family education, and coaching in the process of patient placement. NCADD has been assisting the intervention process for over 40 years and continues to be the first stop on the way to cessation.

NCADD is a part of the National Intervention Network that maintains a statewide crisis line to help other communities with the intervention and placement process. The Juneau Affiliate covers all of Alaska with a toll free line that is listed in all phone books throughout the state. Calls for help are received through a dedicated line and are forwarded to on call staff after hours. NCADD maintains an updated list of approved treatment programs that receive referrals in Alaska and all across the nation. This service is coordinated with other NCADD Affiliate offices in the lower 48 states.